In the online world, misdirected/incorrectly spelled email happens. Yes misdirected emails just bounce back to the sender but that’s not a nice way to introduce your company to a new client.

Figure 1: (usual email configurations)
Introducing catch-all. A Catch-all for email, according to Wikipedia usually refers to a mailbox on a domain that will “catch all” of the email addressed to it, so any email address at the domain that doesn’t belong to another mailbox will end up in this default mailbox.

Figure 2: (with catch-all,ideal situation)
Unfortunately, email spammers had come into the picture, trying all possible email address that your company could possibly have.

Figure 3: (with catch-all,ideal situation + spam)
Now, you are to solve yet another problem: spam in misdirected email. Yes, you can draw from your experience and fight spam with every available means. But for me, I’d rather spend my time doing more important things than fight spam with all my might as it’s draining.
Here comes Google’s gmail. In my own experience, gmail has a more superior spam filtering functionality. I seldom have false positives. It has also an auto-forward option. That’s it: use gmail as your spam filtering solution and have it forward to you non-spam emails!

Figure 4: (with catch-all,google as spam filter)
IMPORTANT NOTE:
While you are saved from managing spam and misdirected emails, you still need to weigh the pros and the cons in implementing the solution I propose above. Monitor the:
- volume of emails that’s being redirected per day by your server to gmail, and
- the number of legitimate emails that are actually received
as this is potentially bandwidth intensive. Try assessing if it’s worth saving misdirected emails. If maybe for two months you get 60-95% spam, you may just want to send those nonsense and misdirected emails to trash.
Also, don’t forget to ask permission from your bosses. They may not like the idea of sending your mails to Google, even those misdirected onces, for privacy reasons. Otherwise, you risk losing your job. You had been warned.
ACKNOWLEDGEMENT: This cool idea came from reading the post of ex-Yahoo and now Craigslist’s Jeremy Zawodny Using Gmail as My Spam Filter.